Fees and billing policy
All patients require a referral from their own doctor in order to obtain Medicare refunds. It is your responsibility to ensure that your referral is up to date and current. We are unable to request referrals from your doctor on your behalf.
All fees are to be "paid on the day".
If you cancel your appointment with less that 24 hours notice, you may be charged a cancellation fee.
Veterans with a DVA Gold or White Card will be fully covered for the cost of all treatments including the doctor's fees and theatre fees.
Oxford Day Surgery and Dermatology has set its fees at a level that is fair and reasonable taking into account the high costs of providing a very high level of equipment, staffing and services. We do not bulk bill however in a few selected cases special consideration may be given. All fees charged are on the basis of "fully informed financial consent". Where a "gap" (out of pocket expense) exists between our fee and your refund from Medicare we ensure that the amount will be known to you beforehand.
As Oxford Day Surgery and Dermatology is a WA and Commonwealth Health Department licensed and ISO Health Quality Assured Standard facility we have in place financial agreements/contracts with all of the Australian Private Health Funds. This is a great advantage for patients with Private Health Fund cover and will significantly reduce or eliminate out of pocket expenses.
Our fees are based on the Australian Medical Association (AMA), Medicare Benefit Schedule (MBS), Department of Veterans Affairs (DVA) and Private Health Funds list of fees. We are unable to publish lists of fees but we can answer your questions by phone or in person.
Doctor's Consultation Fees and Minor Procedure Fees
You will be informed of the fees charged by the individual doctors before your appointment. Any additional fees for minor procedures performed at the time of the consultation will be discussed with you either by the staff or by the doctor at the time. For most consultations there is a "known gap" between the fee paid and the refund from Medicare which results in a small out of pocket cost.
Doctor's Surgical Procedure Fees
Because of our agreements with the Private Health Funds, patients with Hospital Private Health cover will have"no gap" payment (no out of pocket expense) on the surgical fee for procedures other than those that are for cosmetic reasons. However those patients without Private Health Fund cover will have a "gap" (out of pocket expense) which needs to be paid on top of their Medicare refund.
Theatre and Day Surgery Procedure Fees
In addition to the surgical fee there is an additional fee for the use of the Day Surgery. For patients with Private Health Fund cover there may be "no gap" (out of pocket expense) at all or a small "known gap" on these fees. It depends on which Fund you are with and your level of cover. If you have an "excess" on the policy the full amount of the "excess" needs to be paid first.
Our staff will be able to assist you in determining your level of cover. All fees and any "gaps" (out of pocket expenses) will be known before the surgery.
Those patients without Private Health Fund cover will need to pay the full Theatre fees before the surgery and will receive no refund.
Our preferred method of payment is by Eftpos, Cheque Mastercard or Visa.
Pathology Services Fees
These fees will be bulk billed by the Pathology Provider in nearly all cases so that there is no additional out of pocket cost. The Pathology Providers are completely separate businesses and unrelated to Oxford Day Surgery and Dermatology. If there are any queries about pathology fees they should be directed to the Pathology Laboratory directly.
When a specimen of skin is removed or other samples collected doctors are legally obliged to submit the specimen for pathology. We use Cutaneous Pathology (phone 9389 1022) and Clinipath Pathology (9476 5222) predominantly for our specimens but occasionally we will use another pathology provider such as Pathwest, Western Diagnostic Pathology or St John of God Pathology. The pathology result is often a crucial part of your management and therefore is very important and an essential part of the treatment.
We are pleased to have a Clinipath Collection Centre immediately adjacent to the main entry to Oxford Day Surgery on the 1st Floor. For your convenience all tests for blood, urine, skin scrapings and swabs can be collected immediately after your visit to see us between the hours of 8am to 4pm.
Reviewed and Complied February 2011