Selection of feedback from survey of surgical patients at Oxford Day Surgery during March/April 2011 (Mohs and standard surgery) 170 patients surveyed:

What did we do well during your visit?

• everything
• courteous and prompt and most caring
• traumatic and recovery was so long
  
• diagnosed and removed growth
• greeting and friendly good magazines/todays newspaper
  
• clear explanation by administrations staff and doctor
• Comfortable surrounding
• Professional service
• Water
• Timed appointment
• Rapid follow up treatment
• Service VG
• appt prompt and up front
• friendly reception
• Enjoyed how Dr explained clearly before and during procedure
• Everything was done in a professional manner
• Very efficient
• Friendly efficient receptionist
• Explained procedure well made me feel relaxed nice nurses
• Freezing was done well-Dr Vinciullo was very good
• Very courteous
• Fantastic efficiency
• Just love Harvey Smith
• Receptionist Amy and Jessie very patient and helpful